![Information • Referral](https://highlandvalley.org/wp-content/uploads/2020/02/InfoandReferLG.jpg)
Information • Referral
Free, friendly conversation about community resources and services available to those age 60 and over.
![Massachusetts Family Caregiver Support Program](https://highlandvalley.org/wp-content/uploads/FAMILY-CAREGIVER-PHOTO-1024x961.jpg)
Massachusetts Family Caregiver Support Program
Our support services can provide you with a wide range of options if you are caring for an elderly family member.
![Personal Emergency Response Service](https://highlandvalley.org/wp-content/uploads/2020/02/Personal_Emergency_LG.jpg)
Personal Emergency Response Service
This service provides a 24-hour monitored medical communications alert system.
![Safety from Abuse & Neglect](https://highlandvalley.org/wp-content/uploads/elder-abuse-.jpg)
Safety from Abuse & Neglect
Protective Services investigates allegations of abuse or neglect to ensure the safety of elders from harm.
![Home Health Services](https://highlandvalley.org/wp-content/uploads/2020/02/HomeHealth_LG.jpg)
Home Health Services
Persons aged 60 and older may obtain skilled nursing, home health care and physical therapy in the home.
![Ombudsman, Your Rights as a Long-Term Care Resident](https://highlandvalley.org/wp-content/uploads/ombudsman-image--1024x645.jpg)
Ombudsman, Your Rights as a Long-Term Care Resident
Ombudsmen go to care facilities to speak with and support residents, and make sure they receive adequate care.
![Adult Day Programs](https://highlandvalley.org/wp-content/uploads/2020/02/AdultDayLG.jpg)
Adult Day Programs
An alternative to institutional care, this program offers health supervision, restorative services and socialization.
![Chore Services](https://highlandvalley.org/wp-content/uploads/2020/02/ChoreServicesm.jpg)
Chore Services
This service provides elders with assistance with heavy household chores and home maintenance tasks
![Options Counseling](https://highlandvalley.org/wp-content/uploads/african-american-couple-options-counseling-1024x678.jpg)
Options Counseling
There are choices available for pivotal moments in aging, such as hospital discharges, nursing home versus at-home care, and other options.
![Respite Services](https://highlandvalley.org/wp-content/uploads/2020/02/Elder-Couple-Close-up.jpg)
Respite Services
Family caregivers sometimes need a break, even with effective supports and services. Respite services offer a breather.
![Representative Payee Services-Assistance with Day-to-Day Finances](https://highlandvalley.org/wp-content/uploads/money-management-representative-1024x686.jpg)
Representative Payee Services-Assistance with Day-to-Day Finances
This program serves elders who are no longer able to manage their own financial affairs.
![Bill Payer Services-Assistance with Day-To-Day Finances](https://highlandvalley.org/wp-content/uploads/money-management-help--1024x797.jpg)
Bill Payer Services-Assistance with Day-To-Day Finances
This service's participants are able to make financial decisions for themselves, but they may require some help.
![Personal Care & Homemaker Services](https://highlandvalley.org/wp-content/uploads/2020/02/Personal_Care.png)
Personal Care & Homemaker Services
Our Personal Care Program enables qualified adults over 60 to receive help at home.
![Home Delivered Meals](https://highlandvalley.org/wp-content/uploads/meals-on-wheels-eating.jpg)
Home Delivered Meals
A fresh, delicious meal, that we make in our own kitchen will be delivered Monday through Friday, courtesy of our friendly delivery drivers!
![Local Dining Centers](https://highlandvalley.org/wp-content/uploads/2020/02/PiesLG.jpg)
Local Dining Centers
Older adults can enjoy a great meal at one of our dining centers, while enjoying the company of others.
![ADRC](https://highlandvalley.org/wp-content/uploads/ADRC.jpg)
ADRC
An ADRC provides streamlined access to services for elders and people with disabilities.
![Consumer Directed](https://highlandvalley.org/wp-content/uploads/CDPROGRAM.bmp)
Consumer Directed
Put yourself in control of the services you need by hiring a relative, neighbor, friend or home care professional to provide the help YOU want to live in YOUR home.
![Frail Elder Waiver](https://highlandvalley.org/wp-content/uploads/FEWpicresize.jpg)
Frail Elder Waiver
A Home and Community Based Waiver Program designed to make in-home services and supports available to frail elders.
![Benefits Support Program](https://highlandvalley.org/wp-content/uploads/Benefits-information-photo.jpg)
Benefits Support Program
Need help applying for SNAP, Medicaid or other benefits?
![Community Transition Liaison Program](https://highlandvalley.org/wp-content/uploads/2020/02/Ombudsman_SM.jpg)
Community Transition Liaison Program
The Community Transition Liaison Program (CTLP) is free to all nursing facility residents who are 22 years old or older, regardless of insurance type.
![Clinical Assessment and Eligibility](https://highlandvalley.org/wp-content/uploads/CAE-1024x683.jpg)
Clinical Assessment and Eligibility
Screenings for Nursing Facility, Adult Day Health and Home Health Services for MassHealth members