Options Counseling

Options Counseling


Assisting individuals to make informed choices about services and resources that will facilitate their independence in the setting of their choice.

If you answer YES to any of the following questions, Options Counseling may be for you!

  1. Have you had a change in your health which requires additional assistance?
  2. Are you or a loved one concerned about your ability to live on your own?
  3. Are you feeling overwhelmed trying to make a decision about your future?
  4. Are you worried about returning home after a stay at a rehabilitation facility or nursing home?
  5. Are you contemplating moving but don't know where to start?



  • Free consultation with a certified Options Counselor.
  • Unbiased information.
  • One-on-one meeting, either in person, over the phone or by email to discuss what your short-term and long-term goals are.
  • Personalize approach that ensures that your choices are respected.
  • Exploration of options for paying for services.
  • Referrals related to your particular needs and wishes.
  • Assistance with planning the next steps.
  • Information about long-term care services and supports.


  • People aged 60 and older
  • Persons with disabilities
  • Caregivers
  • Family members

 To connect with an Options Counselor contact Highland Valley Elder Services Information and Referral Department call (413) 586-2000.

*The Options Counseling Program is administered by the Executive Office of Elder Affairs and the Massachusetts Rehabilitation Commission, and is a service of the Aging and Disability Resources Consortiums.



All Services