JOB SUMMARY: This position will provide operational support to the Agency.

AUTHORITY: This position reports to and is supervised by the assigned Program Director.

REQUIREMENTS: High comfort level with learning new software and databases. Working knowledge of Microsoft Office programs. Must be
detail oriented with strong organizational and communication
skills. Independent functioning, initiative, research skills, and the follow through required to complete projects.

SCHEDULE: 37.5 hours/week. 9am to 5pm Monday – Friday. $17.00 per hr

Essential Functions and Responsibilities:

DUTIES AND RESPONSIBILITIES:

I. Operational Support: Is accountable for maintaining office/support functions as related to the work of the Agency.

A. Responsible for the completion of clerical work using best judgment in prioritizing work and tact, discretion and confidentiality in dealing with staff and members of the public. Provides operational support to programs by completing those tasks in an efficient and timely manner (i.e. correspondence, scheduling, filing, computer use, copying, and mailings).

B. General data verification and data entry to achieve the agency’s compliance with quality measures.

C. Complete projects which require independent functioning, initiative, research, and follow through. These include but are not limited to basic internal analysis, statistical reporting, and procedural and regulatory updates.

D. Provides tracking and follow-up to appropriate contacts for various reports.

II. Additional Job Requirements

A. Participates in training and development activities to increase knowledge/ skills leading to strong performance in this position.

B. Attends applicable staff and/or Agency meetings and records minutes.
C. Participates in required quality performance initiatives.

D. Other tasks as assigned by your supervisor to meet agency needs.

III. Environmental Conditions – work is 90% indoor work; 10% outdoor (i.e. travel to attend meetings, events, errands and trainings).

IV. Physical Requirements

A. While performing duties of position, employee will be required to sit/stand
for extended periods.

B. Working knowledge of computers, applicable software and databases and
capacity to see computer screen and read written material.

C. Capacity to communicate verbally with staff, supervisors, consumers and
community.

D. Capacity for the fine manipulation with use of office equipment.

E. Capacity for occasional reaching, bending, and lifting up to 25 lbs.

V. Work Environment Expectations

A. Available to work an hourly position Monday to Friday.

B. Ability to drive own vehicle as the position requires. Mileage reimbursement is available.

 

Qualifications:

REQUIREMENTS: High comfort level with learning new software and databases. Working knowledge of Microsoft Office programs. Must be
detail oriented with strong organizational and communication
skills. Independent functioning, initiative, research skills, and the follow through required to complete projects.

Delivers meals to participants of Highland Valley’s Home-Delivered Meals Program.

JOB AUTHORITY: This position reports to the Home Delivered Meals Site Coordinator.
Monday to Friday, 10:30 am to 12:30 pm
$14.50 per hour We also pay mileage reimbursement
Ability to use your own vehicle for deliveries

QUALIFICATIONS: Knowledge of the service delivery area for Home-Delivered Meals (HDMs).
A valid driver’s license.
A reliable vehicle to transport the meals.

Essential Functions and Responsibilities:

Helps to pack coolers and bags for delivery of HDMs.

1. Delivers HDMs as assigned by Supervisor.
2. Reports to or calls Home Delivered Meals Site Coordinator if any problems arise on Home-Delivered Meals route.
3. Responsible for cleaning of own containers daily.
4. Driver should report any change in a participant’s condition or living situation to their Home Delivered Meals Site Coordinator. Driver should discuss with their supervisor which participants on their route need to have an individual call if meals are cancelled.
5. Participates in training and development activities leading to strong performance in this position.

 

1. Participates in required quality performance initiatives within program area.
2. Must be able to lift 25 lbs, and move 100 ft.
3. While delivering meals, must wear the agency issued ID badge.
4. Performs other appropriate duties, as assigned by the Home Delivered Meals Site Coordinator.

Qualifications:

JOB SUMMARY: Oversee the daily operations of the Money Management Program/Benefits Counseling and Application Assistance Program. This includes participation in volunteer recruitment, training and supervision, client placement, monitoring, community outreach, grant writing, and fund raising.

AUTHORITY: This position reports to the PS Program Director

Essential Functions and Responsibilities:

PRIMARY FUNCTIONS AND RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

I. Oversee and Further Develop the Money Management Program.

a) Responsible for day-to-day operation of the program.
b) Help in recruiting, screening, training, and supervising MMP volunteers.
c) Conduct regular in-service training meetings for the volunteers.
d) Hold quarterly meetings of the local MMP Advisory Council.
e) Negotiate with local banks to provide services for the program.
f) Initiate outreach activities for referrals.
g) Publicize the program in the local area to increase public awareness.
h) Receive and screen all referrals.
I) Match volunteers with clients.
J) Refer clients and other referrals to community services when needed.
k) Oversee the monitoring of volunteer and client activity as safeguards of the program.
l) Prepare monthly and quarterly statistical reports for the program, which
are requested by the Massachusetts Money Management Coordinator and
the Advisory Council.
m).Maintain close working relationships with referring agencies and staff.
n). Attend statewide MMP Coordinators meetings as assigned.
o). Participate in training and development activities to increase
knowledge and skills for continuous, strong performance in this
position.
p) Work with other programs within Highland Valley to maximize efforts in supporting elders.
q) Attend in-house meetings as assigned.
r) Work with other program directors and management to meet requirements for in-service and interdisciplinary meetings.
II. Oversee the Benefits Counseling and Application Assistance Program.

a) Help recruit, train, and supervise volunteers who conduct benefits screenings and provide application assistance.
b) Supervise and educate all volunteers for greater retention.
c) Develop system to receive and assess calls and requests for benefit counseling, refer to local site to schedule and set up appointments.
d) Assign requests to volunteers with appropriate training; link consumers needing health care counseling to SHINE counselor.
e) Understand non-health care related financial relief programs, resources and benefits.
f) Utilize marketing tools to recruit consumers and promote program.
g) Complete reports and documentation as required.
h) Maintain performance data on program activities and consumer outcomes.
i) Participate in statewide meetings as needed.

III. Participate in required quality performance initiatives within program area.

IV. Additional Job Requirements:
a) Environmental Conditions:
i. Work is 75% indoor office work; 25% outdoor (i.e. travel to attend required meetings, presentations and trainings).
a) Physical Requirements:
I. While performing duties of position, employee will be required to sit/stand for extended periods.
II. Capacity to see computer screen and read written material.
III. Capacity to communicate verbally with staff/supervisors, consumers and community.
IV. Capacity for fine manipulation with use of office equipment.
V. Capacity for occasional reaching, lifting or bending.
b) Work Environment Expectations:
I. Available to work a 37.5-hour position with primary hours daily Monday - Friday, 9 am - 5 pm $47,000 per year salary
II. Ability to drive as the position requires.
c) Working knowledge of computers, applicable software and databases.
d) Other tasks as assigned by supervisor to meet agency needs.

 

Qualifications:

REQUIREMENTS: Bachelor’s Degree in Human Service or related field required. Two years of community-based experience required. Supervisory experience required. QuickBooks knowledge required. Excellent interpersonal skills; strong oral and written communication skills. Knowledge of State and Federal Laws and the agency’s regulations as they relate to protective, money management and home care services. Valid driver’s license and reliable transportation.