The Protective Service Worker engages in activities related to the determination of eligibility for protective services and the provision and arrangement of services with elders determined to be suffering from a reportable condition of abuse as defined in 651 CMR 5.02(31).

1. Receive reports of the abuse of elders and determines whether there is reasonable cause to believe that a reportable condition exists.

2. Determine whether an emergency or non emergency situation exists and re¬spond to emergency situations when necessary within working hours, or as negotiated.

3. Conduct protective assessments of abused elders to include evalu¬ating the functional capacity, situation, and resources of abused elders.

4. Develop, with abused elders, protective service treatment plans; providing or arranging for the provision of Protective and other services to abused elders. This can involve work with the Probate Court or District Attorney's Office.

5. Monitor the provision of services necessary to alleviate abuse and neglect until case can be closed.

6. Maintain the case file by completing all mandated paperwork in a timely fashion according to required documentation standards.

7. Community organization work to help educate the community to the issue of elder abuse; developing the effective inter agency relationships necessary in order to utilize the multi disciplinary resources available in the community for abused elders.

8. Responsible for after hour, on call coverage one week at a time to be shared with other staff.

9. Provide back up to care management system as needed.

10. Responsible for carrying out other duties as assigned by the Protective Services Program Director.

11. Participate in training and development activities to keep up with knowledge/ skills leading to strong performance in this position.

12. Participates in required quality performance initiatives within program area.

13. Work full time (37.5 hours/week), Monday through Friday

Essential Functions and Responsibilities:

Qualifications:

JOB SUMMARY:  To increase living options for elders by developing, implementing and monitoring a service plan, using a comprehensive assessment procedure, which will best assist an elder to maintain the living arrangement of his/her choice.

AUTHORITY:  This position reports to and is supervised by the Home Care Program Director and the Home Care Supervisor.

 DUTIES AND RESPONSIBILITIES:

 Link and coordinate resources with elders.

 Make comprehensive assessments through field interview and observation. Conduct monitoring visits at regular intervals and as needed.

1. From this assessment, develop and implement a service plan, make referrals to appropriate agencies and follow up on these referrals.
2. Act as an advocate to/with the consumer when necessary.
3. Maintain the case file by completing all mandated paperwork in a timely fashion according to required documentation standards.
4. Provide Information and Referral services.
5. Participate in Highland Valley's development of comprehensive community programming efforts.
6. Participate in training and development activities to increase knowledge/skills for continuous strong performance in this position.
7. Participate in required quality performance initiatives within program area.

Essential Functions and Responsibilities:

Qualifications: