DUTIES AND RESPONSIBILITIES:
I. Operational Support: Is accountable for maintaining office/support functions as related to the work of the Agency.
A. Responsible for the completion of clerical work using best judgment in prioritizing work and tact, discretion and confidentiality in dealing with staff and members of the public. Provides operational support to programs by completing those tasks in an efficient and timely manner (i.e. correspondence, scheduling, filing, computer use, copying, and mailings).
B. General data verification and data entry to achieve the agency’s compliance with quality measures.
C. Complete projects which require independent functioning, initiative, research, and follow through. These include but are not limited to basic internal analysis, statistical reporting, and procedural and regulatory updates.
D. Provides tracking and follow-up to appropriate contacts for various reports.
II. Additional Job Requirements
A. Participates in training and development activities to increase knowledge/ skills leading to strong performance in this position.
B. Attends applicable staff and/or Agency meetings and records minutes.
C. Participates in required quality performance initiatives.
D. Other tasks as assigned by your supervisor to meet agency needs.
III. Environmental Conditions – work is 90% indoor work; 10% outdoor (i.e. travel to attend meetings, events, errands and trainings).
IV. Physical Requirements
A. While performing duties of position, employee will be required to sit/stand
for extended periods.
B. Working knowledge of computers, applicable software and databases and
capacity to see computer screen and read written material.
C. Capacity to communicate verbally with staff, supervisors, consumers and
D. Capacity for the fine manipulation with use of office equipment.
E. Capacity for occasional reaching, bending, and lifting up to 25 lbs.
V. Work Environment Expectations
A. Available to work an hourly position Monday to Friday.
B. Ability to drive own vehicle as the position requires. Mileage reimbursement is available.