Highland Valley Entry

Purchased Services RFP

Highland Valley Elder Services, Inc.
Request for Proposals (RPF)
Purchased Services Contracts FY22-24
Ending September 30, 2024

The Executive Office of Elder Affairs (EOEA) contracts with Aging Services Access Points (ASAPS) throughout the Commonwealth of Massachusetts, to administer homecare programs for persons sixty years of age and over. Highland Valley Elder Services (HVES) is a private, non-profit agency, serving as the ASAP in 24 towns in Hampshire and Hampden Counties. HVES is seeking services for the period of October 1, 2021 – September 30, 2024.

Please be aware that services with titles starting with “COVID” are temporarily being offered due to the COVID-19 pandemic and will end in accordance to EOEA guidance. 

HVES will determine consumers’ eligibility for services and service schedule. HVES enters into agreements directly with provider agencies,  who provide the direct services to consumers. HVES does not commit to award a provider agreement or to pay for company costs incurred in this proposal. HVES reserves the right to request more information or call for new proposals at any time during the process. HVES negotiates rates within the Executive Office of Health and Human Services (EOHHS) and EOEA guidelines, and reserves the right to accept or reject any proposal. Before issuing a provider agreement, HVES must receive the following documents:  a copy of your certificate of insurance, Form W-9, a completed Administrative Overview, completed Service Specific Attachment(s) for all services you wish to provide, and all other associated documentation  requested in this application. 

Bids from Minority Business Enterprises (MBEs), Women Business Enterprises (WBEs), Minority and Women Nonprofit Organizations (M/WNPOs), Veteran Business Enterprises (VBEs), Service-Disabled Veteran-Owned Business Enterprises (SDVOBEs), Disability-Owned Business Enterprises (DOBEs), and Lesbian, Gay, Bisexual and Transgender Business Enterprises (LGBTBEs) are highly encouraged. For more information, or to register your business in the Supplier Diversity Program, please visit: https://www.sdo.osd.state.ma.us/default.aspx and

Homemaker/Personal Care providers must complete/update the Notice of Intent (NOI) process and received approval through EOEA’s website: http://noi.800ageinfo.com/, prior to completing this HVES provider application. 

State Home Care providers are now required to enroll in the MassHealth Frail Elder Waiver Program and receive a provider number, as vendors may provide services to consumers enrolled under Frail Elder Waiver Programs. For more information on this and for initial application documents, please visit:

Other helpful documents for review:  

To proceed with applying for an HVES provider agreement, please download and complete the Administrative Overview and Unit Rate Calculation documents below, as well as the service-specific attachment(s) for the service(s) you wish to submit a proposal. 

Once you have reviewed all the above details and the necessary documents are complete, please proceed to the HVES RFP Application Page at https://fd7.formdesk.com/highland/SHCRFP to complete the provider application and document upload.

Please reach out with any questions by emailing: rfp@highlandvalley.org or calling: 413-588-5596 

We look forward to reviewing your application.