If you or a loved one ever find yourself in a nursing home facility, would you know your rights?
You have the same rights as if you were in your own home.
- To be treated with dignity and respect
- To be free from physical and chemical restraints
- To send and receive your mail unopened
- To take part in arranging your personal care plans
- To refuse treatment or medication
- To manage your personal and financial affairs
- To present concerns to an ombudsman
Highland Valley Elder Services’ Ombudsman program empowers people. We are your voice, your advocate. The goal is to make sure your voice is heard, because your life matters.
If a nursing home resident or their family needs to address a concern or complaint, our Ombudsman services can help you!
To learn about the Ombudsman program at Highland Valley Elder Services, contact Michele Wolf at 413-588-5755, email: mwolf@highlandvalley.org
It’s one of many services at Highland Valley Elder Services.
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